Privacy Policy Boos96 –
Data Protection & User Privacy

Boos96 ("we", "our platform") is committed to protecting the privacy of every member and user of our platform. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal information when you access or use boos96 services through our website or mobile app.

As a platform operating in Malaysia, we fully comply with the provisions of Personal Data Protection Act 2010 (PDPA) and all related regulations. We take our responsibility seriously in ensuring your personal data is handled in a transparent, secure, and accountable manner.

By registering an account and using the boos96 platform, you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.

Boos96 collects various types of information to ensure our services operate effectively, securely, and in compliance with regulatory requirements. The following are the categories of data we collect:

Automatically Collected Data

When you use the boos96 platform, our systems automatically record certain technical information, including your device's IP address, browser type and version, pages visited, time and duration of visits, and general location data (state/city) for security purposes. This data cannot be used to identify you directly without being combined with other information.

Personal information you provide to boos96 is used solely for legitimate purposes that you have consented to. Specifically, we use your data for the following purposes:

• Account management – creates, verifies, and maintains your member account.
• Transaction processing – processes deposits, withdrawals, and all financial transactions securely.
• Identity verification (KYC) – verifies that you meet the age requirements and helps prevent fraud and money laundering.
• Customer support – resolves inquiries, complaints, and support requests more effectively.
• Platform improvements – analyzes usage patterns to enhance the overall user experience.
• Marketing communications – delivers relevant promotional information, bonuses, and exclusive offers, subject to your communication preferences.
• Security & fraud prevention – detects suspicious activity and protects the platform from misuse.
• Legal compliance – fulfills our obligations under applicable laws and regulations in Malaysia.

Boos96 respects the confidentiality of your data. We does not sell or rent your personal information to any third party. However, there are limited situations where we may need to share your data with certain parties:

Trusted Service Providers

We work with trusted third-party service providers for platform operations, including payment processors, gaming software providers, and cloud infrastructure providers. All partners are bound by strict confidentiality agreements and may only use your data for the specific agreed purposes.

Legal Requirements

Boos96 may be required to disclose your personal information to government authorities, regulatory bodies, or law enforcement agencies where we are obligated to do so under Malaysian law or a valid court order.

Fraud Prevention

In cases involving fraud detection, money laundering, or other unlawful activity, we reserve the right to share relevant information with the appropriate authorities in the interest of platform security and the safety of all our members.

Boos96 continuously invests in the latest security infrastructure to protect the personal data and financial information of every member. Key security measures we implement include:

• 256-bit SSL Encryption for all data transmitted between your device and our servers.
• Two-factor authentication (2FA) available to all member accounts as an additional layer of protection.
• 24/7 Monitoring by our security team to detect any suspicious activity in real time.
• Strict access controls – only authorized personnel may access member personal data, and solely for legitimate operational purposes.
• Regular data backups stored in an environment that is physically and digitally secured and restricted.
• Regular security testing including penetration testing and independent security audits.

While we take all reasonable precautions, no system can be guaranteed 100% secure against all cyber threats. We therefore also encourage you to take personal protective measures, such as using a strong password and never sharing your login credentials.

The boos96 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small data files stored on your device when you visit our website.

Types of Cookies We Use

• Essential Cookies – required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies – helps us understand how users interact with the platform so we can make relevant improvements.
• Functional Cookies – saves your preferences such as language and display settings so you do not need to reconfigure them each time.
• Analytics Cookies – used to analyze platform traffic and usage patterns in an aggregated and anonymous manner.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of the boos96 platform and your overall user experience.

As a boos96 member and user based in Malaysia, you have the following privacy rights under the Personal Data Protection Act 2010:

Boos96 retains your personal information for as long as your account is active or as necessary to fulfil the purposes stated in this Privacy Policy. Specific retention periods are as follows:

• Active account data – retained for the duration your account remains active, plus any additional period required by law.
• Financial transaction records – retained for a minimum of seven (7) years in accordance with Malaysia's accounting and regulatory requirements.
• Support communication logs – retained for two (2) years after each interaction for reference and service quality purposes.
• Technical data and system logs – retained for 90 days for security and fraud detection purposes.

Once the applicable retention period has expired, your data will be securely deleted or anonymised from our systems using methods that ensure it cannot be recovered.

Boos96 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via in-platform notifications or your registered email.

The "Last Updated" date at the top of this document will be updated whenever changes are made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of the boos96 platform after any changes to this Privacy Policy are published constitutes your acceptance of the updated terms.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us through the following channels:

• Live Chat 24/7 – the fastest way to get immediate assistance through the boos96 platform.
• Email – [email protected] for more detailed written inquiries.

Our privacy team will respond within 3 working days for general inquiries and 14 working days for requests related to your privacy rights under the PDPA.

We value your trust in boos96 and are committed to ensuring your privacy is maintained with the utmost professionalism and responsibility.